The Tech Guy - www.ImStuck.co.uk
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Welcome to ImStuck.co.uk

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Hello, my name is Steven Flett and I have been running my computer support business since 2005. In that time, I have seen the computer industry change immensely since the start of home computers.

Keeping up with the latest tech is a full-time job. New styles of computers are coming out all the time. If you feel that you are in the dark and confused by new technology, I can help. Message Me

My job is to help people get up to speed with latest tech and have someone to call on. I find it very hard to list the broad range of services I can offer, so I have briefly listed items throughout this website. Please contact me if you wish me to expand on any of my keywords.

I'm able to work with anyone that's keen to learn. I have spent many hours studying Ease of Access (Accessibility) I have the skills to adjust the computer around your needs and make it easier to use.

Accessibility
For many years now I have worked with people with Sensory/Physical/Learning difficulties. I have been lucky enough to help some people use their computer better. I custom the computer/mobile/tablet around the person and their needs. From £30ph
Keywords: Sticky Keys - Siri - Dictation - Ease of Access - Assessment

Training
We all lead busy life and this technology is being thrust upon us at an alarming rate. From apple to android people run into problems and have a lot of questions. Why not book a question and answer session with me and have training on your own devices in your own home?
If you're not sure where to start, I have devised a training manual with 28 categories of computing. Download the training manual From £30
Keywords: Office - Cloud - Photo's - Share - Social Media - Email - FaceTime/Skype - Apps - Broadband Bills - Mobile usage
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Remote Support & Call outs
Please contact to arrange a remote session or call out
From £30ph - £35ph (invoiced)

​Repairs and MOT
When I started this business, it was all mainly computer repairs which something I still do but if the computer is old I would advise replacing it. I will advise you on new laptop/computer/iMac. If you have a serious fault I can help you get it sorted and advise on backup/data recovery.

All computers need an M.O.T. to be checked over for unwanted software & browser extensions. £40 - £80
Keywords: Backup - Upgrade - Virus - Adware - Malware - Update - Storage - SSD

Website design / Social Media Training
I help small business/bands understand social media and web design. I meet you to build the website and provide training in web design and social media. This crash course takes a day and your website will be online.
We can also move on to cover video editing using various devices such as iPhones, Go Pro, Samsung phones.
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This is a good way of giving you website quickly, with full training to manage your website and social media. This is a very cheap way to get a foot on the internet marketing ladder. Website form £30ph £300 per day

Filming / Video editing / Events
Why not invite me to your work place to video or any event. I'm very quick at editing on the move and producing videos. You will be able to download directly from me.

I can make roaming videos, capturing the spirit of events, such as weddings, parties, gigs, showing your business and what you can do. I can edit onsite via iPhone or MacBook Pro. I have a fast turnaround and can get footage online within a day. See YouTube channel

If you have some video footage that needs edited then bring it around then we can work on it together. I'm 100% mobile I can do everything onsite as long as I have WIFI or 4G Signal £30ph £300 per day
Keywords: iMovie, Edit, Film, Transfer, Loop, Cloud, Share, YouTube, AirDrop, GoPro, Gimbal, Embedded
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Business Consultation
If you are a small business, I can provide a question and answer session. Helping you to keep up with to date with the latest technology and smarter working, including cloud storage & social media marketing. £35ph £300 per day
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Keywords: Email service - Smarter Working - Cloud - Calendar - Office - Share - Backup


Meet Steven Flett

Interview on Swansea Bay TV 
Interviewed by: Gaina Morgan
On: 
Tuesday, 5th December 2017

Reviews

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Steve has been amazing at trouble shooting any technical glitches in my business set up. So helpful and efficient would highly recommend - Kelly (Porthcawl)

Steven is a godsend! He has helped me to redesign my website and to fix anything technical that comes my way! Highly recommend Steven, you won't find anyone better! 
Thanks for all of the help and no doubt I will be in touch again very soon!
- Katie (Bridgend)

So my lap top started playing silly beggars at 9 am today, its getting on a bit. Within 3 hours I was fully operational with a refurbed replacement, all files transferred, and all e mail accounts etc working. Faultless, seamless and great service, thanks Steve. - Graham (Porthcawl Major)

We had a problem accessing parts of our computer and we phoned Steven. Within the hour he was at our home and he fixed it within minutes. He also gave us valuable advice on other matters relating to security and he was pleasant and very easy to talk to. His fee was very reasonable and his support was invaluable. We have his number safe and will ring him again at the first sign of trouble! Highly recommend him. - Beverley Jones (Bridgend)

“This guy is extremely good. He has a vast, and very up-to-date, knowledge of websites, and information, communication technology in general.
I needed to refresh a website and he built the basis of a new for me and then talked me through all the issues of refining and updating it.
He answered all my questions, and took on board my preferences and worked in a very structured, organised way. He also has a sensitivity to people with a disability, and their interaction with technology.
I would highly recommend Steven.” - Stevie - (Birmingham) 

This guy is not normal...for an IT techy. You can actually understand him when he talks. I could not believe how little it cost for him to rescue all the stuff on our broken laptop and to retrieve precious photos from a laptop belonging to our brother in law. He also spent almost two hours patiently explaining how best to us our technology and had two great tips which saved us £120! We were worried when our laptop crashed and had sleepless nights thinking about the things we could have lost, but Steve took away all the stress. We cannot recommend him more highly. He's a lovely guy to chat to, with a great attitude to life. You will enjoy meeting him. - Christine (Porthcawl) 8/10/19

Highly recommended!! Got me out of trouble!! Such a genuine, friendly and kind man! Door to door (social distance applied) service!! Speedy service! Normality resumed....One happy girl! - Emma (Porthcawl) 28/4/20

I cannot recommend Steven enough. He did a fantastic job with my laptop and kept me up to date all the way through. He offered some great advice and help as well. Definitely my go to tech guy from now on. - Andrew (Bridgend) 29/11/20 
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    Contact Steven Flett

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Address

32 Westfield Crescent
Nottage
Porthcawl
CF36 3SG

Contact Details

Email: Steven@ImStuck.co.uk
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Phone: 07817478577
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Mon - Thurs 9am to 9pm
Fri 9am to 5pm
Sat - Sun advance bookings only
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